Frequently Asked Questions
Welcome to our FAQ Page
Yes, we will send you a tracking number via email once your order ships. If you haven’t received tracking info within 5 days, then please contact us.
We work with multiple global partners, so it can happen that your items are shipped separately; this is to speed up delivery. Don’t worry, you will get the items that you ordered.
Orders cannot be canceled after the payment has been processed.
If you would like to add items to your existing order, please place an additional order. We do not store your payment information, so we cannot change the order.
We accept all major credit cards and paypal.
ll orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping time usually takes 4 to 7 business days
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Contact us as soon as possible so we can initiate the refund process.
We currently ship only in the United-States, from the United-States.